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Objective
To explain to the participants the difference between effectiveness and efficiency so that they improve their performance by giving appropriate emphasis to both. Content
It is important to understand the difference between "effectiveness" and "efficiency." Appropriate emphasis has to be placed on both to improve ones performance. Proper understanding of these words will enable executives to understand the importance of developing an effective strategy to achieve their objectives. Participants will learn that it is not only necessary to work hard but also to work smart. A simple example will be used to explain the concept. Format The training program will be highly interactive, that is, participants will be involved in discussion. The Trainer will use examples from his own experience as a business executive and entrepreneur to illustrate and strengthen understanding of the subject. |
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Institutionalize customer retention
in your organisation ![]()
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