Objective
To convince participants to focus on customer retention.

Content
Avinash Narula will prove mathematically that even after firing your sales and marketing team as well as your advertising agency, how you can still increase your sales and market share. This is based on Avinash Narula's personal experience and his concept of Customer Math. Participants will also learn customer mathematics.

Format
The training program will be highly interactive, that is, participants will be involved in discussion. The Trainer will use examples from his own experience as a business executive and entrepreneur to illustrate and strengthen understanding of the subject.