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THE GLOBAL AMBASSADOR

Timing: 10.00 AM to 5.00 PM

Overview

Understanding the uniqueness of cultures around the world and how to apply the skills of cultural understanding to become more successful in the global business environment. The objective is to augment inter cultural sensitivity in people and therefore generate higher confidence to improve their present and future work situations.
Etiquette is perhaps one of the most fundamental skills employees must acquire. Meeting the cultural needs of foreign guests, dignitaries and/or V.I.P.s ensures that offense or costly cross cultural blunders do not occur and helps raise the profile of an establishment.

Who should attend?

* Individuals, who require to effectively, communicate with people in diverse business
environments anywhere in the world.

* Employees of your organization who have to represent your company's professional image in the international market

* Final year B school Students/Men/Women/ Spouses / Partners and Entrepreneurs who
need to travel internationally.

* Professionals, Marketing Managers, Sales Managers, Public Relation Managers and Business leaders.

Content:

The Global Ambassador-Business and Travel Etiquette

* Importance of International Manners & Etiquette

* Business body language and posture - Art of sitting, standing and walking.

* Effective introductions and greetings.

* The handshake - the correct way of doing it.

* Exchange of business cards.

* Seating protocol-placing people correctly.

* Protocol in business related social engagements.

* International Business Gift Giving Overview

* Use of names and titles

* Forms of address

* Party / cocktail etiquette

* Communication essentials-Cross cultural tips

* Art of Conversation in a social gathering-Etiquette related to specific countries

* Key phrases

* Welcome topics of conversation

* Topics to avoid

* International Etiquette related to food and drinks

* Duties of a host and a guest

* Appearance and public behaviour

* Personal questions

* Punctuality and approach to time.

* Invitations and response

* Faux pas and other situations

Methodology

Power point presentation/ live demonstration/ practical exercise. The training will be completely interactive.

Registration Fees

Registration fee is Rs. 8273/- per participant, which includes lunch and tea.
Kindly register by sending an email to us at mitat@ifa.ind.in with name of participant, company,contact details and courier the cheques drawn in favour of "Kaizer" payable at Mumbai.

IFA reserves the right to postpone any program due to insufficient number of enrolments.
We look forward to a long and fruitful association with your esteemed organization

Information Not Available

One Day Programme

The Club,
Mumbai

On 18-Feb-2010

IFA- International Finishing Academy

Kaizer Training Academy is India's Leading Talent Transformation Academy specializing in High end individual and corporate training.

Kaizer Training Academy is popularly known as Kaizer.

Kaizer promoters carryo with them over 21 years of experience in delivering customized training programs to large corporates. Kaizer training includes a list of :

* Soft Skills
* Communication Skills
* Management Skills
* Process Training
* Product Training
* Behavioral Skills Training

Kaizer has pioneered in Train the Trainer Programme, having trained over 3000 trainers working with India's leading MNCs over 7 years.

IFA

IFA a Kaizer initiative is promoted to create a wealth for our nation by providing individuals with the right blend of knowledge, grooming, international business etiquette and mannerisms, sensitizing them to their social awareness with an emphasis on responsibility and leadership skills, grooming them into successful global leaders of the future.

Our course curriculum is multicultural, ensuring we make our current and future generations competent, confident and creative human beings, groomed to be successful individuals in today's globalised and extremely competitive contemporary environment.

IFA- International Finishing Academy 806, Fairlink Center, A-Wing, Behind Monginis Cake Factory, Off. Andheri Link Road, Mumbai - 400058. Mobile: + 91 9820060241 Email-mitat@ifa.ind.in