| Programme Detail |
|
'CollectionSkills.com' has announced a Special 1Day Intensive Workshop on: 'Debt Prevention & Collection/ Recovery Techniques' @ Bangalore, Chennai, Delhi & Mumbai on 21st , 22nd, 24th , & 25th June respectively
'Collection Skills' as the name says, specializes in this field, and are the only ones in this part of the world to be listed in the 'Collections & Credit Risk Magazine'-USA, under 'Who's Who in Training' & ranked as No.1 on most top search engines!
OBJECTIVE OF THE PROGRAM
* To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yetkeeping the Customer.
* To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
* To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
PROGRAM OUTLINE
'Collection Skills' program on 'Professional Training Skills for Prevention/Collection of Bad Debt', would cover the basics in Credit & Cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
ACTION PLAN
At the end of the program participants would have learnt to manage credit, using planned preventive measures (the most vital part!), would have learnt to develop a complete systematic collection program, gained confidence in collecting money and have acquired several new ideas for immediate use, including taking back an Action Plan which can be put to immediate practice.
If you have 8 or more personnel, this Program can be conducted at your Premises, Custom Designed to suit your Organizations Need
Venue and Fee
Bangalore:
21st June @ JP Cordial Hotel (Ananda Rao Circle) Fee: 3150/ + S. Tax*
Chennai:
22nd June @ Training Centre, A'Ngr (E) Fee: 2850/ + S. Tax*
Delhi:
24th June @ YWCA Int'l (10, Parliament St,). Fee: 3950/ + S. Tax*
Mumbai:
25th Sept @ YMCA Int'l (Wodehouse Rd, Colaba). Fee: 3950/ + S. Tax*
Fee includes Course, Course material, Business lunch, Refreshments
*Service Tax Extra @ 10.3%
10% Discount for 3 or more participants from same organisation
Note: Regn closes 7 Days before respective program date!
Payments covering course fee & service tax of 10.3% to be made in favour of: 'Collection Skills', payable at Chennai and sent to:
Collection Skills, 19/18, Palli Arasan Street, (rear side), Gujji Main Road, (Near Kilpauk Water Works), Anna Nagar (E), Chennai. Outstation cheques pl add Rs. 50/- as bank charges.
TARGET PARTICIPANTS
A must for anyone involved in collecting money. Managers & Executives in Sales, Credit Control, Finance, Internal Audit & Customer Service, at all levels, (right from top down to the front line) will find this program extremely beneficial
OTHER TRAINING PROGRAMS BY OUR GROUP:
(IN-HOUSE PROGRAMS SUITED TO YOUR SPECIFIC NEEDS ALSO CONDUCTED!)
* Professional Selling Skills
* Lifetime Value of Customers! (Effective Complaints Handling & Customer Retention Skills)
* Business 'Etiquette & Personal Grooming'
* Retail Sales Training (Automobile/ Jewelry/ Electric Appliances/ Clothing/Arts & Crafts/ Mega Stores etc)
* Professional Tele-Marketing/Tele-Calling Skills
* Effective Negotiation Skills
* Powerful Presentation Skills
* Effective Communication Skills
* Professional Help Desk Skills
* Effective Customer Service Skills
* Managerial Skills for Sales Managers
* Problem Solving & Decision Making Skills
* Effective Time-Management
* Teamwork & Teambuilding
* P.R.I.D.E - Personal Responsibility In Delivering Excellence!
|
| Contact |
|
You can't afford to wait any longer!
Call: (091-44) 4353 1000, 4353 1300
24 Hrs Hotline: (+91) 94440 365(days) 24(hrs)
Email: Training@CollectionSkills.com, Training@SalesTrainingIndia.com
Websites: www.CollectionSkills.com, www.SalesTrainingIndia.Com, www.EtiquetteWorks.in, www.FirstContactAcademy.com, www.ManualPreparation.com |