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Objective
To convince participants to reduce the reminders that they get from bosses, colleagues, vendors or third parties as reminders are the main cause of time wastage. Content
According to the experience of our Director, Avinash Narula, "reminders" are the major time wasters in an organization. When external customers and business associates have to give reminders, it reflects poorly on the image of the company and its employees. "Reminders" also waste the time of an individual irrespective of whether he is receiving a reminder or sending a reminder. As such, we will talk with examples about how "reminders" waste everybody's time and reflect poorly on the image of the company. Also, how tremendous amount of time can be saved and image improved just by eliminating and / or reducing the need for sending and receiving reminders. FormatThe training program will be highly interactive, that is, participants will be involved in discussion. The Trainer will use examples from his own experience as a business executive and entrepreneur to illustrate and strengthen understanding of the subject. |
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Institutionalize customer retention
in your organisation ![]()
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