Reminders
DURATION
: 2/3 Hours
Objective
To convince participants to reduce the reminders that they get from
bosses, colleagues, vendors or third parties as reminders are the main
cause of time wastage.
Content
According to the experience of our Director, Avinash Narula, "reminders"
are the major time wasters in an organization. When external customers
and business associates have to give reminders, it reflects poorly on
the image of the company and its employees. "Reminders" also
waste the time of an individual irrespective of whether he is receiving
a reminder or sending a reminder. As such, we will talk with examples
about how "reminders" waste everybody's time and reflect
poorly on the image of the company. Also, how tremendous amount of time
can be saved and image improved just by eliminating and / or reducing
the need for sending and receiving reminders.
Format
The training program will be highly interactive, that is,
participants will be involved in discussion. The Trainer will use
examples from his own experience as a business executive and
entrepreneur to illustrate and strengthen understanding of the subject.
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Institutionalize customer retention
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