Objective
To convince participants that they should keep their customers satisfied as they can boost your career and business prospects.

Content
Satisfied customers can do wonders for your career, business and even your soul. Avinash Narula will explain with examples how satisfied customers can assist you in increasing your business and improving your career prospects. He believes that a customer is like a genie. When you rub it (satisfy him), you just don't know where he will take you.

Format
The training program will be highly interactive, that is, participants will be involved in discussion. The Trainer will use examples from his own experience as a business executive and entrepreneur to illustrate and strengthen understanding of the subject.